Ostoya Palace Hotel, Krakow ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Pilsudskiego 24, Krakow, Poland, 31-109

Ostoya Palace Hotel is a 4-star establishment housed in a charming 19th-century Polish palace located in Krakow's historical Old Town. The hotel elegantly combines Polish tradition with modern hospitality, making it a significant cultural hub. Its proximity to key attractions allows guests to immerse themselves in the rich heritage of one of Europe's most beautiful medieval cities. The hotel also offers convenient access to the buzzing café-bar scene as well as essential business amenities.

Location

The hotel is strategically located in the heart of Old Town, close to notable cultural institutions such as the National Museum and Wawel Royal Castle. A short distance from shopping areas like Main Market Square and Florianska Street, it caters to tourists and locals alike. John Paul II International Krakow-Balice Airport is easily accessible, further enhancing the hotel's appeal for travelers.

Rooms

The hotel features 24 air-conditioned rooms, including spacious apartments with balconies. Each room is equipped with modern amenities such as free Wi-Fi, a minibar, and a private bathroom with complimentary toiletries. Guests can enjoy satellite TV and a safety deposit box in their rooms for added security and comfort. Select accommodations also provide beautiful views of Retoryka or Piłsudskiego Street.

Eat & Drink

Guests can experience traditional Polish cuisine at the hotel's beautifully decorated restaurant. The Kuranty Pub offers a range of drinks and hosts live concerts, providing a vibrant social space within the hotel. A coffee shop/café is also available for those seeking lighter fare or refreshments. Room service is an additional option for dining convenience.

Leisure & Business

Ostoya Palace Hotel features recreational facilities including a sauna and offers massage treatments arranged through the 24-hour front desk. Business travelers can utilize two air-conditioned conference rooms with customizable options for meetings and events. Additional amenities such as complimentary wireless Internet access enhance both leisure and business stays.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

3 persons

60 m²

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Standard Double Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe Twin Room

Max:

2 persons

14 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Krakow 1.4 km

Airports

John Paul II International Krakow-Balice (KRK) 14.8 km

Katowice (KTW) 104.2 km

Train

Kraków Main Station 1.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay!

“Our room was exceptionally comfortable, with a cozy bed that ensured a restful night's sleep. The combination of high ceilings and tasteful decor made it a good place to relax.” view full review

Delicious Breakfast!

“Breakfast was a highlight of our stay, especially the freshly made omelette that was perfectly cooked. The dining area had a welcoming atmosphere, making each meal enjoyable.” view full review

Thoughtful Design!

“The bathroom design, including the accessible shower, showed a great deal of thought for all guests, ensuring comfort and practicality in every detail.” view full review

Spacious Family Room!

“Our family room was impressively spacious, with a generous layout that included a double bed, two singles, and even a play table for the kids, making it a perfect setup for our family getaway.” view full review

General

Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Lift
Gift/Newsstand
Multilingual staff
Smoke detectors

Services

Valet parking
24-hour room service
Tours/Ticket assistance
Package/Parcel services
Bell staff/Porter

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Business services

Spa & Leisure

Ballroom
Sauna

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone

Location

Pilsudskiego 24, Krakow, Poland, 31-109

Map view

street view

Pilsudskiego 24, Krakow, Poland, 31-109

City landmarks

Castle

Wawel Royal Castle

1.2 km

Square

Main Square

770 m

Church

St. Mary's Basilica

1.0 km

ul. Maly Rynek 9

Saint Barbara's Church

1.1 km

Museum

The Cloth Hall

860 m

ul. Basztowa

Krakow Barbican

1.3 km

Center of Old Town

Krakow's Rynek Glowny Central Square

770 m

Northeast corner of Plac Wolnica

Corpus Christi Church

2.0 km

Rynek Glowny

Old Town

770 m

Church

Church of Saint Apostles Peter and Paul

1.1 km

At the midpoint of Grodzka On The East Side

Church of St. Andrew

1.1 km

Tower

Town Hall Tower

820 m

Museum

Cracow Historical Museum

1.4 km

Church

Wawel Cathedral

1.2 km

Rynek

Adam Mickiewicz Monument

910 m

Church

St. Francis of Assisi Church and Monastery

670 m

Church

Church of St Adalbert

890 m

Museum

Czartoryski Museum

1.3 km

Church

Church of St. Catherine of Alexandria

1.7 km

KrakowPoland

Planty Park

1.2 km

Church

Church of St. Martin in Krakow

860 m

Ul. Pijarska

Saint Florian's Gate

1.7 km

Church

Dominican Church

1.0 km

Church

Church of St Michael the Archangel and St Stanislaus Bishop and Martyr and Pauline Fathers Monastery

1.7 km

Museum

Archeological Museum

850 m

Synagogue

Old Synagogue

2.2 km

Church

Saint Cross Church

1.4 km

Nearby

University

Collegium Maius Great College

160 m

Plac Szczepanski 3a

Bunkier Sztuki Contemporary Art Gallery

160 m

Museum

National Museum in Krakow

350 m

Restaurants

Kuranty Restaurant

10 m

ul. Marsz. Jozefa Pilsudskiego 24

Kardamon Cafe

270 m

Ul. Zdunska 18/1

BonJour CaVa

270 m

Pilsudskiego 5

Yana Sushi Restaurant

440 m

ul. Zwierzyniecka 12

Tandoori Flame

470 m

Zwierzyniecka 10

Gossip Cafe

540 m

6 Zwierzyniecka

Liberty

390 m

Zwierzyniecka 27

Sushi Koi Fish

450 m

ul. Studencka 15

Krakowska Manufaktura Czekolady

360 m

ul. Sukiennicza 8 ul. Berka Joselewicza 2

Mieszczanska

410 m

ul. Zwierzyniecka 29

Sette

490 m

Zwierzyniecka 32

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Convenient location

Variety in dining

No stand-out views

Slightly expensive

7.8/10

Very good

Rooms

8.4

Location

9.2

Service

8.2

Dining

7.4

Geoffrey

United Kingdom, March 2024

9.0/10

I had a fantastic stay at this hotel! The rooms were clean, spacious, and had a personal vibe with a comfy double bed and two singles. The staff were incredibly pleasant, helpful, and accommodating with excellent English. The location was ideal, only a short walk from the square and very close to the Old Town. The dining options were varied and plentiful, especially the omelette, and the pub/restaurant attached was a delightful experience.

Rooms

9.0

The rooms were spacious, the bed was very comfortable, and it was quiet at night.

Service

9.0

The staff were very pleasant, helpful, obliging, and kind.

Location

10.0

The hotel's location was great, just a 10-minute walk to Krakow's main town centre through a beautiful park.

Dining

8.0

I loved the food in the pub/restaurant attached; it was excellent.

Facilities

9.0

The hotel facilities were top-notch, providing everything one could need.

Convenient location

No stand-out views

Harold

United Kingdom, January 2024

7.8/10

The hotel's rooms are lovely with medieval-style furniture and good views, offering a double bed and two singles. Fresh milk with the tea/coffee facilities would have been a nice addition. The service was friendly and obliging, though some staff members seemed annoyed when asked for assistance. The hotel's location is excellent, close to the Old Town and Main Square in Krakow. The dining experience was nice and fresh, suitable for international travelers but mediocre for Polish cuisine. Overall, the facilities were good with convenient access to the city.

Rooms

8.0

The rooms were furnished in a medieval style with good views and offered a double bed and two singles.

Service

7.0

The service was friendly and obliging, though some staff members seemed annoyed when asked for assistance.

Location

9.0

The hotel's location is excellent, close to the Old Town and Main Square in Krakow.

Dining

7.0

The dining was nice and fresh, suitable for international travelers but mediocre for Polish cuisine.

Facilities

8.0

The facilities were good with convenient access to the city.

Henry

United Kingdom, January 2024

8.2/10

I had a luxurious and comfortable stay at the hotel in Krakow for my partner's birthday weekend. The rooms were warm, clean, very quiet, and had a comfortable bed, making it a perfect retreat. The location was excellent for exploring the city, just a short walk to the old square. However, the dining experience was not as expected, with limited options and a high price for breakfast.

Rooms

9.0

The rooms were spacious and spotlessly clean, providing a luxurious and quiet environment for relaxation.

Service

9.0

The service was excellent, with very helpful and friendly staff making our stay pleasant from start to finish.

Location

9.0

The hotel's location was excellent, just a short walk to the old square and ideal for exploring Krakow.

Dining

6.0

The dining experience was disappointing with limited options and high prices for breakfast.

Facilities

8.0

The hotel offered great amenities for a comfortable stay, enhancing the overall experience.

Donald

United Kingdom, December 2023

8.6/10

My stay at the hotel was fantastic! The room was warm, clean, and very quiet, with a super comfortable bed. It had everything we needed, though having fresh milk for the tea/coffee facilities would've been a nice touch. The 19th-century charm with ceilings as high as 5 meters added to the lovely atmosphere, but it did get a bit noisy when we opened the skylights.

Rooms

8.0

The room was lovely, clean, and had everything we needed.

Service

9.0

The service was top-notch! The staff were always friendly and helpful, which made our stay even more enjoyable.

Location

9.0

The location was excellent for our purpose, just a short walk to the old square. It's close to the Old Town, making it convenient to visit the key sites of Krakow.

Dining

9.0

The dining experience was fantastic! There was a good choice of food, all of very high standard, and great value for money. We especially enjoyed the option of hot freshly prepared food.

Facilities

8.0

The facilities were great, offering everything we needed for a comfortable stay.

Steve

United Kingdom, November 2023

8.0/10

The hotel was beautiful, very grand, and brilliantly located, offering clean rooms with everything we needed. However, it would have been nice to have fresh milk with the tea/coffee facilities. The service was excellent overall, though a bit slow at times. The location was excellent for our purpose, being close to the Main Square in Krakow. The facilities were of a very high standard.

Rooms

8.0

The rooms were lovely, already prepared and available, meeting all our needs. It would have been even better with fresh milk for the tea/coffee facilities.

Service

7.0

The service was excellent on the whole, with very friendly staff. However, there were occasional delays and distractions.

Location

9.0

The location was excellent, only a short walk to the old square, making it easy to visit Krakow's center.

Dining

7.0

The dining offered a high standard, but prices were on the expensive side. The quality was better suited for international travelers.

Facilities

9.0

The facilities were top-notch, providing everything we needed for a comfortable stay.